Why you may be asked for proof of source of funds

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ByLucas Portela
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Quick Answer

Operators may ask where your money comes from to meet anti-money laundering rules. Typical proof includes bank statements, pay stubs or tax documents. Send clear, recent documents to avoid withdrawal delays.

A source of funds check on a betting site asks you to show where the money you deposit comes from. It is different from ID verification, and Ontario’s anti-money laundering standards expect operators to have risk-based policies for when to ask.

When a source of funds request happens

Requests usually follow large deposits or withdrawals compared with your normal activity, or unusual patterns such as sudden jumps in deposits. Operators also assess higher risk indicators under their own policy, and routine reviews can happen even without a trigger. In other words, being asked does not mean you did anything wrong, only that the operator is following its risk-based rules. Keeping your own records of where deposits come from, such as pay slips and statements, lets you answer quickly when a request arrives.

What to send

  • Bank statements that show where the deposited money came from.
  • Pay stubs or employer letters to document your income.
  • Tax documents, such as a Notice of Assessment, or sale and inheritance paperwork for one-off funds.

Documents should be recent, complete and show your full name. Cropped pages, blurry photos and documents with missing details are common reasons for rejection, so send clear, full pages.

How to make the review faster

Reply as soon as you see the request, and send everything in one go with a short note on what each file shows. Use the same name that is on your account, and if you are not sure which document fits your situation, ask support what they accept before you send anything, which avoids a second round of requests. Until the review is complete, payouts can be paused, so a quick, clear reply is the best way to shorten the wait.

❓ Frequently Asked Questions

Is this the same as KYC?

No. KYC confirms who you are, while a source of funds check confirms where your money came from. The same operator can ask for both, at different times and for different reasons.

Why was I asked after a big win?

Larger amounts can raise an operator’s risk rating, and that can trigger a request. A request does not mean you did something wrong, so treat it as a routine check and send clear documents.

Will this delay my withdrawal?

It can pause payouts until the review is complete. Responding quickly with clear, complete documents helps, because the withdrawal can move again once the operator accepts them.