Which documents to send to verify a betting account
Many of the offers that appear on this site are from companies from which Bold Gambler receives compensation. This compensation may impact how and where products appear, but it does not affect our editorial evaluations. Please Gamble Responsibly. Learn more about how we rate.
Verifying your betting account is a standard procedure known as Know Your Customer (KYC). In Canada, this is a legal requirement overseen by provincial regulators, such as iGaming Ontario (iGO), to prevent fraud, underage gambling, and money laundering.
To successfully verify your account, you will generally need to provide two types of documents:
- Proof of Identity: You must upload a clear, colour photo of a government-issued ID. The most commonly accepted forms are a provincial driver’s licence, a Canadian passport, or a provincial photo identity card (like the Ontario Photo Card). Ensure you capture both the front and back of the document. The image must be unedited and clearly show your name, photo, date of birth, and expiry date.
- Proof of Payment: If you use a credit or debit card, the sportsbook may ask for a photo of the card. For your security, you must mask the middle digits (leave only the first six and last four visible) and cover the CVV code on the back. For Interac e-Transfer or direct bank transfers, a screenshot of your online banking profile showing your name and the account number is usually sufficient.
Always use the betting site’s secure upload tool located in your account settings. This internal portal is encrypted to protect your sensitive data. Avoid sending these documents via standard email, as it is less secure and may delay the verification process.