Updating your contact information
Many of the offers that appear on this site are from companies from which Bold Gambler receives compensation. This compensation may impact how and where products appear, but it does not affect our editorial evaluations. Please Gamble Responsibly. Learn more about how we rate.
Keeping your contact information current is vital for account security and ensuring your withdrawals are processed without delay. In the 2026 regulated landscape, your phone number and email serve as your primary security anchors.
Updating your phone number
Most of the time, you can update your mobile number directly through your account settings:
- Log in and go to your Profile or Account Dashboard.
- Find the Personal Details or Contact Information section.
- Click Edit next to your phone number.
- Enter your new Canadian mobile number and save.
Note: You will likely receive a verification code via SMS to confirm you have access to the new number before the change is finalized.
Updating your email address
For security reasons and to prevent unauthorized account takeovers, many platforms lock the primary email field.
- Check Settings: If an “Edit” button exists, you can change it yourself (this usually requires verifying the new address via a link).
- Contact Support: If the field is locked, you must open a Live Chat. A support agent will perform a quick identity verification—often checking your birthdate or a piece of ID—before updating the email for you.
Why it matters
Your phone number is the backbone of your Two-Factor Authentication (2FA), while your email is where Interac e-Transfer notifications and security questions are sent. If this information is outdated, you risk being locked out or facing significant delays when trying to access your winnings.