How to submit proof of residence to bookmakers

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ByLucas Portela
Published:

Verifying your proof of residence is a mandatory step to bet online in Canada. This confirms you are in a legal jurisdiction, such as Ontario, where the platform is licensed to operate.

To avoid delays, use one of these reliable documents:

  • Utility Bills: Hydro, water, or internet statements.
  • Financial Records: Bank or credit card statements.
  • Government Letters: Official correspondence from the Canada Revenue Agency (CRA).

Your document must show your full name, current address, and an issue date within the last 3 to 6 months.

For the best results, upload an original PDF downloaded directly from your service provider. If you take a photo of a physical bill, ensure all four corners are visible and there is no glare from a camera flash. Most Canadian bookmakers will reject mobile screenshots to prevent fraud, so always use official documents or original digital files.

❓ Frequently Asked Questions

Which documents are accepted as proof of residence in Canada?

Most Canadian sportsbooks accept utility bills (hydro, gas, water), internet bills, bank statements, or CRA letters. The document must clearly show your name and address.

How old can my residency document be?

To ensure the information is current, your document must typically be issued within the last 90 to 180 days (3 to 6 months). Older documents will be rejected.

Can I send a screenshot of my online bank account?

Generally, no. Most platforms reject screenshots. It is better to download the official PDF statement from your bank’s website and upload that file directly.