Withdrawing winnings via Interac
You can withdraw your winnings via Interac e-Transfer, which is often the fastest way to get your money. However, you must follow the “closed-loop” policy, a standard rule across the industry.
What is the closed-loop policy?
Regulated platforms require you to withdraw funds using the same method and the same account you used to deposit. This is a legal requirement designed to comply with anti-money laundering (AML) laws. It ensures that funds return to the verified source and aren’t used to move money between unauthorized accounts.
How it applies to your withdrawal
- Unlock the Option: You generally cannot choose Interac for a withdrawal unless you have used it for at least one successful deposit first.
- Matching Details: The bank account must be in your legal name. You cannot send winnings to a spouse, friend, or a third-party account.
- Verification: If you deposited with a credit card, you may be required to withdraw back to that card (or via bank transfer) before the Interac option becomes available for future payouts.
Receiving your funds
Once the operator approves your request, the money is sent through the Interac network:
- Auto-Deposit: If you have this enabled at your bank, the funds will land in your account automatically.
- Manual Deposit: If not, you will receive an email with a secure link and a password (or a security question) to claim the funds manually.
❓ Frequently Asked Questions
Why can’t I see Interac in the withdrawal menu?
Most sites only show Interac as a withdrawal option if you have previously used it to deposit. If you used a different method, you must follow the closed-loop rule and withdraw using that same method first.
How long does an Interac withdrawal take?
Once the operator approves the request (which usually takes 24–48 hours), the money typically arrives in your bank account within 30 minutes to a few hours.
Can I send my winnings to a different bank account?
No. For security and legal compliance, the funds must return to the exact bank account used for the deposit. The name on the bank account must match your registered profile name.
