VPN or proxy detected but you are not using one

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ByLucas Portela
Published:
Quick Answer

Location checks can flag VPNs, proxies, private relay features, remote desktop tools and mock location apps. Switch them off, restart your device and retry on your home Wi-Fi. Do not try to work around the check.

A VPN or proxy detected error appears when the location check sees signs that your connection or device is hiding where you really are. Licensed Ontario operators must look for tools that circumvent location detection, so the error can show up even when you never set up a VPN yourself.

Hidden triggers

Many false alarms come from features you may not think of as a VPN. Built-in privacy options such as a private relay, secure DNS or a browser proxy can mask your network details, and some antivirus suites quietly include a VPN or a traffic filter. Remote desktop and screen-sharing tools can be flagged too, while GPS spoofing apps, emulators and virtual machines all count as circumvention.

How to clear the VPN or proxy detected error

Turn off every VPN, proxy and private relay feature, then restart your device so old settings do not linger. Close any remote desktop or screen-sharing app and remove mock location tools. Switch to your home Wi-Fi instead of a work, school or public network, since managed networks often route traffic in ways that look like a proxy, and run the check again. If it still fails, write down the error code and contact support, who can tell you what triggered it.

Why you should not work around it

Trying to trick the check, for example by switching VPN locations until one passes, can lead to restrictions on your account. A single false alarm caused by a stray setting is normal and clears once the feature is off, but repeated attempts to mask your location are treated very differently.

❓ Frequently Asked Questions

Can I use a VPN for privacy and still bet?

No. A VPN has to be switched off while you use a licensed betting site, because operators must detect tools that can hide your location and block unverified play. You can turn it back on for other apps once you have finished betting.

Will my account be closed after a false alarm?

A one-off error caused by a stray setting is normally cleared by turning the feature off, and it is not a violation. Repeated attempts to mask your location are different and can lead to restrictions, so fix the cause instead of retrying with new tools.

Does the Wi-Fi network I use matter?

Yes. Shared, hotspot and managed networks can route traffic in ways that look like a proxy, so home Wi-Fi usually gives the cleanest check. Work, school and public networks are the most likely to cause a false alarm.