Money back offers and acca insurance: how refunds work

Início » Help Center » Promotions & Free Bets » Money back offers and acca insurance: how refunds work
Published:
Quick Answer

Money back offers return your stake if a qualifying bet loses in a stated way, such as a 0-0 draw. Acca insurance refunds an accumulator with one lost leg. Refunds are often free bets, not cash, so check the condition, maximum refund and expiry first.

Money back offers refund your stake when a bet loses in a stated way, such as a 0-0 draw or a second place finish. They can be useful, but only if you know how the refund is paid.

Cash or free bet refunds

A cash refund goes to your balance and can be withdrawn, while a free bet refund gives you credit to use as a stake, and the stake is not returned when you use it. Most refunds come as a free bet, so that is the type you will usually see. Look in your bonus balance for the refund and allow time for settlement, because it is normally paid after the event settles. Refunded credit can lapse, so check the expiry date as soon as it arrives.

What to check before you bet

  • The condition: exactly which result triggers the refund.
  • Maximum refund: the amount you can get back is capped.
  • Eligible bets: singles only, or accumulators too.
  • Opt in: you may need to claim the offer first.

Cashing out may end the offer, so read the cash out clause in the terms first. Money back offers are not risk free, because you still risk the stake and the refund covers only the stated result.

Acca insurance

Acca insurance is the same idea for accumulators. It gives you your stake back, usually as a free bet, if one selection in your accumulator lets you down. The conditions decide whether you qualify: a minimum number of selections, such as five or more, a minimum price per leg, a refund that normally applies when exactly one leg loses, a maximum refund, and sometimes an opt in tick box on the betslip.

Do not add legs just to qualify, because every extra selection lowers your chance of winning, and insurance softens one loss without removing the risk. A cashed out bet often no longer qualifies.

❓ Frequently Asked Questions

Is the acca insurance refund cash or a free bet?

Usually a free bet, but terms vary, so check how the refund is paid before you bet. A free bet refund returns profit only when you use it.

Can I cash out a money back bet?

Cashing out may end the offer, so read the cash out clause before you act. If the cash out button is missing, the market may be suspended or the bet ineligible.

How long does the refund take?

Usually it is paid after the event settles, though terms vary. Allow time for settlement before you chase, then contact support with the bet ID.