How to send proof of address to UK betting sites

Início » Help Center » My Account » Account Verification (KYC) » How to send proof of address to UK betting sites
ByLucas Portela
Advertising Disclosure ⓘ

Many of the offers that appear on this site are from companies from which Bold Gambler receives compensation. This compensation may impact how and where products appear, but it does not affect our editorial evaluations. Please Gamble Responsibly. Learn more about how we rate.

Providing valid proof of address is a mandatory requirement for all UK betting accounts to ensure compliance with UK Gambling Commission (UKGC) standards. Until your address is fully verified, your account will remain restricted, preventing you from depositing funds or placing bets.

The most efficient way to submit your documents is by using the onsite uploader tool within your account dashboard or via the operator’s mobile app. If preferred, you can also send copies directly to the verification team via email, ensuring you include your unique username in the message.

To ensure your document is accepted on the first attempt, follow these strict requirements:

  • Validity: Documents like utility bills or bank statements must be dated within the last three months.
  • Quality: Provide a clear scan or high-quality photograph where all four corners of the page are visible.
  • Details: Your full legal name and current residential address must be clearly legible.
  • Accepted Types: Recent utility bills, bank statements, or formal letters from recognised financial institutions are all standard.

Once submitted, the compliance team typically reviews documents within 24 hours. Ensuring the images are sharp and glare-free will help avoid any unnecessary delays in restoring full access to your account.

❓ Frequently Asked Questions

Which documents are accepted as proof of address in the UK?

Most UK operators accept utility bills (gas, water, or electricity), landline phone bills, bank statements, or tax notifications. The document must clearly show your full name and current residential address.

How old can my proof of address document be?

For security and regulatory reasons, your proof of address must be issued within the last three months. Documents older than this will be rejected, requiring you to submit a more recent version.

Can I use a mobile phone bill to verify my address?

Generally, no. Most UK betting sites do not accept mobile phone bills as valid proof of address. It is best to use a bank statement or a fixed utility bill to ensure your account is verified without issues.