Proof of card ownership: what to send and how

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Quick Answer

Send a photo of the front of your card showing only the first six and last four digits, with your name visible and the security code hidden, or a recent bank statement showing the card or account. Follow the operator's instructions and never send the CVV.

Proof of card ownership shows an operator that the card or account you used is really yours. Operators ask for it to prevent fraud and to follow rules on paying money back to the source.

What to send as proof of card ownership

  • Card: a photo of the front with only the first six and last four digits showing, your name visible and the three-digit security code hidden.
  • Bank account: a recent statement or a screenshot from your banking app showing your name and account details.
  • E-wallet: a screenshot of the account page showing your name and email.

Check what the operator accepts, because formats differ, and cover only what it tells you to cover.

How to send it safely

Follow the operator’s instructions, cover the digits it tells you to, and never send the back of the card or the CVV. Use only the upload page in your account, and make sure the name matches your betting account. If a request looks odd, contact support first, because scammers also ask for card photos. Send a sharp image that shows what was asked and nothing more, and keep the original file so you can resend it quickly if asked again.

When you will be asked

Requests often arrive before your first withdrawal, linked to the closed loop withdrawal policy, under which money goes back to the payment method you used to deposit. For bigger sums you may also see source of funds checks. A card in someone else’s name usually fails the check, so use only payment methods that belong to you. If you change card later, expect to prove ownership of the new one before you withdraw to it.

❓ Frequently Asked Questions

Why do I need to prove my card?

Operators must make sure payments come from you and go back to you. Matching the payment method to you protects your money and blocks third-party payments.

What if the card has expired?

Send the card you used and tell support it has been replaced, or use another method they accept. Explain the situation to support in writing and keep the reply.

Can I send a screenshot of my banking app?

Often yes for bank accounts, if it shows your name and the account details. Check what the operator accepts, and cover anything it does not ask for.