How to fix a location verification error

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ByLucas Portela
Published:
Quick Answer

Turn on precise location for the app or browser, switch off VPNs and proxies, use a stable Wi-Fi network or switch between Wi-Fi and cellular, update the app and retry. Operators must confirm you are inside a state where they are licensed before they accept bets.

A location verification error means the betting app could not confirm that you are physically inside a state where the operator is licensed. Betting is allowed only within those state lines, so the app blocks bets until the check passes.

Quick fixes for a location verification error

Allow the app or browser to use precise location, since approximate location is too wide for the check. Switch off every VPN, proxy, private relay and custom DNS setting, because anything that hides your position counts as a failure. Try your home Wi-Fi first and cellular data second, as a strong signal helps and switching can clear a stuck reading. Close remote desktop and mock location apps, update the app and your phone, then wait a minute and retry once, because rapid repeated attempts can slow the process.

How to turn on location services

  • iPhone or iPad: open Settings, Privacy & Security, Location Services, set the app or Safari to While Using the App and switch on Precise Location.
  • Android: open Settings, Location, turn it on, then allow precise location in the app or browser permissions.
  • Computer: allow location in the Windows or Mac privacy settings, then set Location to Allow for the betting site in your browser.

Menu names vary slightly by device and software version. Set the permission to Allow instead of Ask so the prompt does not keep returning, keep Wi-Fi on even when you use mobile data, and reload the page or restart the app after you change a setting. You need location on only while you bet.

Near a state border

Living near a state line makes the check harder, because your phone can connect to towers and Wi-Fi networks on the other side and read you as being in the wrong state. Your home Wi-Fi gives a more precise reading than cell towers, so use it, and turn airplane mode on for a few seconds so the phone picks the nearest tower again. Standing closer to a window or a few blocks further in can change the result.

Work and school networks are often managed and can look like a proxy, which is why a check can pass at home and fail at the office. The rule is strict: you must be physically inside a licensed state to bet, and near the line the signals simply take more care to read.

❓ Frequently Asked Questions

Why does the check run again while I am betting?

Operators repeat location checks during play to confirm that you are still inside the state. A failed re-check can pause betting until you pass it, and repeat checks are part of the rules, not a bug.

Can support bypass the location check?

No. Support can help you troubleshoot and explain the error code, but operators must block bets from unverified locations. Support cannot override a failed check, so send the error code if you need help.

Can I bet if I travel to another state?

Only if your operator is licensed there and that state’s rules are met. Otherwise you can often still log in, but bets are blocked, so you can bet only inside a state where the operator is licensed.