UKGC licensing and player protection
Regulation by the UK Gambling Commission (UKGC) is your guarantee of a safe and fair experience. As one of the world’s strictest regulators, the UKGC mandates incredibly high standards for player protection, data security, and social responsibility.
Protection of your funds
Under UKGC rules, we are required to keep your money in a separate, ring-fenced bank account. This is completely independent from our own business operating costs. This ensures that your balance is always secure and available for you to withdraw whenever you choose.
Fair play and audits
Our license ensures that every game or market we offer is 100% fair.
- Independent Audits: We are subject to regular checks to prove our systems are unbiased.
- Transparent Marketing: Bonuses and promotions must be clear, honest, and free from hidden “trap” clauses.
- Dispute Resolution: You have access to independent bodies if you ever feel a situation hasn’t been handled fairly.
Responsible gambling tools
The UKGC mandates that we prioritise your well-being. Within your account, you will find a suite of mandatory tools:
- Deposit Limits: Manage your budget daily, weekly, or monthly.
- Time-Outs: Take a short break from the app.
- GamStop: Direct access to the national self-exclusion register.
Verifying our credentials
You can find our official UKGC license number at the bottom of every page on our website or within the “Legal” section of our mobile app. This number is a direct link to the UKGC’s official public register, where you can view our current status and clean regulatory record.
