Raise deposit limit: the 24-hour wait and how to set one

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ByLucas Portela
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Quick Answer

When you raise a deposit limit, the operator must apply a cooling-off of at least 24 hours and you must confirm the increase afterwards. Lowering a limit takes effect immediately. Limits must include 24 hours, 7 days and 1 month, and a reached limit blocks deposits until the period restarts.

If you raise deposit limit settings, the change will not apply straight away. Operators must wait at least 24 hours and ask you to confirm, which gives you time to reconsider.

How to set a deposit limit

Set your first limit in the safer gambling or responsible gambling section of your account, and customers must be prompted to set one as part of registration. Choose an amount from your gambling budget, not from what your bank balance allows, and pick the period that suits how you play, because the options must include 24 hours, 7 days and 1 month. A deposit limit is a gross limit, so it caps the total you deposit over the period, whatever you have withdrawn in between.

How the rules to raise deposit limit work

  • Raising a limit: only at your request, after a cooling-off of at least 24 hours and a positive confirmation from you.
  • Lowering a limit: takes effect immediately.
  • When you hit it: deposits are blocked until the period restarts or you increase the limit.
  • Reviews: you must be prompted to review your account at least every 6 months, and you can ask for more frequent reminders.

These rules come from the Gambling Commission’s technical standard RTS 12, and they apply to licensed online operators, so you should see the same wait wherever you play.

Using the wait wisely

Ask yourself why you want a higher limit. If the answer is to win money back, that is chasing losses, so keep the limit where it is, take a break or call the National Gambling Helpline on 0808 8020 133. If you still want a higher limit after the wait, confirm it. A blocked deposit may also simply mean that you have reached your limit, so check your limits first whenever a payment fails.

❓ Frequently Asked Questions

Why is lowering a limit instant but raising it delayed?

A lower limit protects you at once, while a higher one could be a moment of impulse. Cuts are instant, increases wait, which gives you time to change your mind.

Why was my deposit blocked?

You may have reached a limit, and deposits stay blocked until the period restarts. Check your limits first, then look at your bank and your card.

Will I be asked to set a limit?

Yes. Customers must be prompted to set a limit as part of registration, and you can change it later in the safer gambling settings.