Problem gambling helpline: hotlines and support groups

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ByLucas Portela
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Quick Answer

Call or text the National Problem Gambling Helpline at 1-800-MY-RESET (1-800-697-3738), available 24/7 and confidential. For emotional crisis, call or text 988. Gamblers Anonymous offers peer meetings, and Gam-Anon supports family and friends.

If gambling is causing harm, a problem gambling helpline is available at any hour, and reaching out is a strong first step. You do not need to be sure you have a problem to call, and the services below are confidential.

Where to turn for a problem gambling helpline

  • National Problem Gambling Helpline: call or text 1-800-MY-RESET (1-800-697-3738), or chat online, 24/7. It is confidential and also supports family and friends.
  • 988 Suicide & Crisis Lifeline: call or text 988 for emotional crisis support, 24/7.
  • Gamblers Anonymous: peer support meetings in person, online and by phone, or call 855-222-5542.
  • Gam-Anon: support groups for family and friends, or call 844-475-4213.

If you are in immediate danger, call 911. For everything else, these services are open to anyone who is worried about gambling, including family and friends who feel the strain of someone else’s betting.

What to expect when you call

The helpline offers support and referrals, not only emergency help, so staff can listen, talk through your options and point you to counseling or treatment near you. You can chat online if talking out loud is hard. It helps to have a recent summary of your deposits and losses nearby, because the conversation can then be specific, and writing your questions down beforehand keeps the call on track.

Tools that help alongside support

Add barriers on your betting accounts: deposit limits, time-outs and self-exclusion. Blocking software on your phone and computer adds another layer, and it is easy to set up in a calm moment. If you are worried about someone else, you can call the same helpline for advice on how to start the conversation, and Gam-Anon offers groups for family and friends who need their own support.

❓ Frequently Asked Questions

Do I have to be addicted to call?

No. You can call if you are worried about your own gambling or someone else’s, or if you simply want to talk. You do not need a diagnosis to ask for help.

Is the helpline only for emergencies?

No, it offers support and referrals. For an immediate emergency, call 911 or 988. For everything else, the helpline is a place to talk things through at any hour.

Will texting cost me money?

Standard message and data rates from your carrier may apply when you text. Check with your carrier if you are unsure, and remember that calling is an option if text charges worry you.