{"id":2584,"date":"2026-10-14T00:48:18","date_gmt":"2026-10-13T23:48:18","guid":{"rendered":"https:\/\/boldgambler.com\/uk\/help\/uncategorized\/upload-photo-id-verification-tips\/"},"modified":"2026-10-14T03:59:09","modified_gmt":"2026-10-14T02:59:09","slug":"upload-photo-id-verification-tips","status":"publish","type":"ajuda","link":"https:\/\/boldgambler.com\/uk\/help\/my-account\/verification-kyc\/upload-photo-id-verification-tips\/","title":{"rendered":"Upload photo ID and selfie: tips for a first-time pass"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">To <strong>upload photo ID<\/strong> that passes first time, you need good light, the original document and a clear, uncropped picture. It takes two minutes and avoids days of delay.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-tips-to-upload-photo-id-that-passes\">Tips to upload photo ID that passes<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Place the document flat on a plain, dark surface.<\/li>\n\n\n\n<li>Use daylight or a bright room and avoid flash glare.<\/li>\n\n\n\n<li>Capture all four corners and every line of text, including the lines at the bottom of a passport photo page.<\/li>\n\n\n\n<li>Check that the picture is sharp before you upload it.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">A valid passport or photocard driving licence is the usual choice, and it must be in date, with a name and date of birth that match your account. Use the file type and size shown on the page, usually JPG, PNG or PDF, and do not crop, filter or edit the image. A photocard licence has details on both sides, so upload the front and the back when asked.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-the-selfie-check\">The selfie check<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Many operators add a <strong>selfie check<\/strong>, sometimes called a liveness check, which compares your face with your ID photo and confirms that you are a real person. The camera asks you to look at the screen, turn your head or follow a short prompt. Face a window or lamp with no strong light behind you, remove hats, sunglasses and masks, hold the phone steady at eye level and keep the background plain.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If it keeps failing, try another device, a newer app version or a different time of day. Old ID photos, heavy glare or a change in appearance can cause a mismatch, and a manual review usually fixes it, so ask support for one. You cannot use a photo of a photo, because the check is designed to confirm a live person.<\/p>\n\n\n\n<div class=\"faq-section\">\n    <h3 class=\"faq-title\"><span>\u2753<\/span> Frequently Asked Questions<\/h3>\n\n    <details class=\"faq-item\">\n        <summary><h4>Is it safe to send my ID?<\/h4><\/summary>\n        <div class=\"faq-answer\">\n            Licensed operators must protect your data, and you can ask how long they keep it. <strong>Upload only through the official site or app<\/strong>, never by email or social media.\n        <\/div>\n    <\/details>\n\n    <details class=\"faq-item\">\n        <summary><h4>Are my selfie and ID stored?<\/h4><\/summary>\n        <div class=\"faq-answer\">\n            Operators may keep verification images for legal reasons, so <strong>ask how long<\/strong> they keep them and why. You can also ask what rights you have over that data.\n        <\/div>\n    <\/details>\n\n    <details class=\"faq-item\">\n        <summary><h4>Can I cover part of the document?<\/h4><\/summary>\n        <div class=\"faq-answer\">\n            Not for ID checks, because the operator needs to read all of it. For cards, <strong>cover only the digits it tells you to<\/strong>, and nothing else.\n        <\/div>\n    <\/details>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>To upload photo ID that passes first time, you need good light, the original document and a clear, uncropped picture. It takes two minutes and avoids days of delay. Tips to upload photo ID that passes A valid passport or photocard driving licence is the usual choice, and it must be in date, with a&#8230;<\/p>\n","protected":false},"author":1,"featured_media":2631,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"cat_ajuda":[81],"hub_relacionado":[],"class_list":["post-2584","ajuda","type-ajuda","status-publish","has-post-thumbnail","hentry","cat_ajuda-verification-kyc"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.3.1 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Upload photo ID and selfie: tips for a first-time pass<\/title>\n<meta name=\"description\" content=\"Upload photo ID for your betting account the right way, and pass the selfie check too. 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