{"id":1122,"date":"2026-05-04T15:07:11","date_gmt":"2026-05-04T19:07:11","guid":{"rendered":"https:\/\/boldgambler.com\/ca\/?post_type=ajuda&#038;p=1122"},"modified":"2026-05-04T15:07:13","modified_gmt":"2026-05-04T19:07:13","slug":"how-to-cancel-active-bonus","status":"publish","type":"ajuda","link":"https:\/\/boldgambler.com\/ca\/help\/promotions-bonuses\/how-to-cancel-active-bonus\/","title":{"rendered":"Cancelling an active bonus or promotion"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">If you want to withdraw your real-money balance but are locked in by wagering requirements, you can choose to cancel your active promotion. Here is a step-by-step guide to forfeiting your bonus safely.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-how-to-forfeit-your-bonus\">How to forfeit your bonus<\/h3>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li><strong>Log in:<\/strong> Access your betting or casino account.<\/li>\n\n\n\n<li><strong>Go to the Bonus Menu:<\/strong> Navigate to your profile and look for &#8220;Active Bonuses,&#8221; &#8220;My Rewards,&#8221; or &#8220;Promotions.&#8221;<\/li>\n\n\n\n<li><strong>Select the Offer:<\/strong> Find the specific bonus you want to remove.<\/li>\n\n\n\n<li><strong>Choose Forfeit:<\/strong> Tap the button labelled &#8220;Cancel,&#8221; &#8220;Forfeit,&#8221; or &#8220;Abandon Bonus.&#8221;<\/li>\n\n\n\n<li><strong>Confirm:<\/strong> Accept the warning prompt to finalise the cancellation.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-the-consequences-of-cancelling\">The consequences of cancelling<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Before you click confirm, you must understand the rules. This action is strict and permanent:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Loss of Bonus Funds:<\/strong> Any remaining bonus money is instantly and permanently removed.<\/li>\n\n\n\n<li><strong>Loss of Winnings:<\/strong> Any money won using bonus funds is completely erased, even if you hit a jackpot.<\/li>\n\n\n\n<li><strong>Real Money Returned:<\/strong> Only your unspent, real-money deposit remains. This cash is now free to be withdrawn.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-specific-rules-for-sports-and-casino\">Specific rules for sports and casino<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Different gambling products handle cancellations slightly differently:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Sports Betting:<\/strong> If you placed a sports bet with bonus funds that has not yet settled, you cannot cancel the bonus. You must wait for the event to finish.<\/li>\n\n\n\n<li><strong>Casino Free Spins:<\/strong> If you activated free spins by opening a specific slot game, the bonus is locked. You cannot cancel it mid-spin.<\/li>\n\n\n\n<li><strong>System Errors:<\/strong> If you get an error message, a game is likely running in the background. Close all game windows, clear your cache, and try again.<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Support Tip:<\/strong> If the automated system does not allow you to drop the promotion, contact customer support via <strong>Live Chat<\/strong>. They can manually remove it, provided you accept the financial consequences.<\/p>\n<\/blockquote>\n\n\n\n<div class=\"faq-section\">\n    <h3 class=\"faq-title\"><span>\u2753<\/span> Frequently Asked Questions<\/h3>\n    \n    <details class=\"faq-item\">\n        <summary><h4>Can I get my bonus back if I cancel it by mistake?<\/h4><\/summary>\n        <div class=\"faq-answer\">\n            No. Cancelling a bonus is <strong>permanent<\/strong>. Once forfeited, the bonus funds and tied winnings are <strong>instantly erased<\/strong> and cannot be restored by the support team.\n        <\/div>\n    <\/details>\n\n    <details class=\"faq-item\">\n        <summary><h4>Why can&#8217;t I withdraw without cancelling my bonus?<\/h4><\/summary>\n        <div class=\"faq-answer\">\n            <strong>Wagering requirements<\/strong> lock your funds until completed. If you want to withdraw your real cash early, you must <strong>forfeit the bonus<\/strong> and any associated winnings first.\n        <\/div>\n    <\/details>\n\n    <details class=\"faq-item\">\n        <summary><h4>Can customer support cancel the bonus for me?<\/h4><\/summary>\n        <div class=\"faq-answer\">\n            Yes. If the automated system fails, contact <strong>Live Chat<\/strong>. They can manually remove the bonus if you understand and accept the <strong>financial consequences<\/strong> of forfeiting.\n        <\/div>\n    <\/details>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Need to withdraw? Learn how to cancel an active bonus on Canadian gambling sites and understand the rules for forfeiting winnings.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"cat_ajuda":[65],"hub_relacionado":[],"class_list":["post-1122","ajuda","type-ajuda","status-publish","hentry","cat_ajuda-promotions-bonuses"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.3.1 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Canada Gambling: How to Cancel an Active Bonus<\/title>\n<meta name=\"description\" content=\"Need to withdraw? 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